Yes, shipping is free, provided you use the prepaid shipping labels we send you. There is no minimum shipment quantity, but pack your shipment in a sturdy box appropriate for the volume of material involved. Overstuffed or flimsy boxes may break open in transit and too large a container not only increases shipping costs but may also cause damage to the items shipped because they will rattle around while in transit. NOTE: To ensure prompt and accurate processing of your shipment(s) please clearly identify your organization's name, contact name, address and phone number either on the pre-paid shipping label(s) or a note inserted inside your box(es).

#1) Box your phones, ink jets (no toner cartridges please), laptop / notebook computers, iPods and digital cameras. There is no need to individually wrap each item. We recommend separating 'layers' of items using newspaper. Please avoid using styrofoam packing materials such as styrofoam 'peanuts'. Styrofoam is a kind of plastic made from oil and will not break down in a landfill. EcoPhones does not supply shipping boxes. Use any sturdy office boxes your organization may have, e.g. copier paper and other office supply boxes. Reuse reduces waste and saves money.

#2) Simply click here to print a FREE pre-paid shipping label.

#3) Affix the label to the box and schedule a FREE pickup by contacting FedEx directly at 800-GO-FEDEX / 800-463-3339. NOTE: Please keep a copy of the tracking number(s) for your records. To ensure prompt and accurate processing of your shipment(s) please clearly identify your organization's name, contact name, address and phone number either on the pre-paid shipping label(s) or a note inserted inside your box(es). EcoPhones does not maintain a record of the online shipping labels you print so unless the boxes are clearly identified we do not know whom they are from. Moreover, we have thousands of participants and many organizations have similar names (i.e. First Church of Christ or George Washington Elementary School) so complete information is important to ensure we have the right account.

Simply click here to print a FREE pre-paid shipping label.

No. We recommend reusing any empty office boxes your organization may have, e.g. copier paper and other office supply boxes. Reuse reduces waste and saves money. There is no need to individually wrap item. We recommend separating 'layers' of items using newspaper. Please avoid using styrofoam packing materials such as styrofoam 'peanuts'. Styrofoam is a kind of plastic made from oil and will not break down in a landfill.